If, for any reason, you are not completely satisfied with your purchase, you may choose to freely withdraw from the contract. Product exchanges will not be accepted.

Under the terms of Decree-Law 24/2014, the consumer has the right to freely withdraw from the contract within 14 days, without having to give any reason. However, the consumer does not have the right to freely withdraw from the contract in the event of damage to or loss of the work resulting from shipment.

The period for exercising the right of withdrawal expires 14 days from the day following the day on which you or a third party indicated by you, other than the carrier, acquires physical possession of the goods or, if they are sent in separate installments, of the last good.

In order to exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract by sending an unequivocal statement to the following email address: hello@ritapauperio.com.

In order for the withdrawal period to be respected, it is sufficient for your communication regarding the exercise of the right of withdrawal to be sent before the expiry of the withdrawal period.

In the event of termination of the contract, you will be refunded the amount paid by the same means of payment used in the initial transaction, unless you indicate otherwise. Shipping costs will not be refunded.

In the event of termination of the contract, you will be refunded the amount paid by the same means of payment used in the initial transaction, unless you indicate otherwise. Shipping costs will not be refunded.

All items supplied with the item (including its packaging and any accessories) are essential for the eventual return of the item. The item should be returned to:

Rita Paupério
Rua da Estrada, 41
4500-520 Espinho

Portugal

Once the item has been received, it will be analyzed and its condition checked. We reserve the right to refuse to return items that arrive in poor condition.

The cost of returning the item as a result of exercising the right of withdrawal will be borne by the customer.

We recommend that you use a secure shipping method that can be tracked and that you keep proof of shipment. Until the item is received at the address indicated above, the items and their conditions are the sole responsibility of the customer.

We recommend that you use a secure shipping method that can be tracked and that you keep proof of shipment. Until the item is received at the above address, the items and their conditions are the sole responsibility of the customer.